Frequently asked questions

Here you’ll find answers to the most common questions about Karoo, pre-orders, and delivery. If you can’t find what you’re looking for, feel free to contact us.

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  • What is the total weight of the caravan?

    The caravan’s estimated maximum technically permissible total mass is 1,350 kg. The caravan can also be registered with a lower total mass.

  • What requirements does the caravan set out for the car and/or driver?

    The driver must ensure that the towing vehicle’s maximum permissible caravan mass is not exceeded, and that the combined total mass of the vehicle and the caravan does not exceed the maximum permissible total mass specified for their driving license category. If the limit is exceeded, the driver must upgrade their license to one that permits heavier combinations.

  • Why should I choose the 5.1 kWh battery?

    If you choose to equip the caravan with an induction stove or air conditioningto , we recommend the 5.1 kWh battery. The larger battery ensures that you can use these appliances more flexibly, even when running them on battery power. It also allows for longer trips without a fixed power supply, making travel less constricted and more care-free.

    Choosing the larger battery is also advisable if you enjoy activities such as e-biking or if you use other rechargeable devices or equipment while travelling. In this way, you can ensure that you’ll have enough power for both living and leisure purposes.

  • What kind of air conditioning system does the caravan have?

    We use the Thruma Saphir Compact air conditioning unit, which is a compact and quiet air conditioning unit. It cools, dehumidifies, and purifies the air. The unit has a timer, multiple fan speeds, and a quiet nighttime mode.

  • What is the size of the caravan’s gas cylinder?

    The caravan can accommodate 2 x 5 kg gas cylinders.

  • What is the power output of the solar panels?

    Under optimal conditions, the solar panels provide a power output of 260 W. The actual output varies depending on weather conditions, season, and the caravan’s position in relation to the sun.

  • Does the caravan come with a control system as standard?

    Yes. The caravan’s control system is included as standard and can be operated either via a

    mobile app or by using the caravan’s own digital touchscreen.